the window vs aisle debate
I saw a link on Upgrade: Travel Better to a travel survey that attempts to understand the differences between those who sit in the window and those who sit in the aisle. I’m firmly in the window camp...
View Articlethe user experience of lost luggage
Last week, I travelled to my hometown to visit my family for Thanksgiving. On the way home, the airline lost my luggage. Lost luggage is a bad experience all around. It’s been some time since my...
View Articlemy bag of holding
A few months ago, Rands in Repose had a great post about a bag of holding: the necessities of his laptop bag. This post resonates for me strongly, since I feel like I’m always in search of a great...
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the user experience of buying airline tickets
I’ve been in love with the user experience of Hipmunk. They’ve quickly become my go-to for flight searches. I love their data presentation. They show you, clearly and crisply, how long your flight...
View Article“Inspiring Growth through Conversation at the Grace Hopper Conference”
The VMware Careers blog has a Q&A with me about how I got into computing, my presentation at Grace Hopper, and more. This is their last question: Fill in the blank: Be inspired to do your best...
View Article“Why are you in Fargo?”
It’s not an existential question, it’s what happens when the TSA encounters a Nobel Prize medal. “They’re like, ‘Sir, there’s something in your bag.’ I said, ‘Yes, I think it’s this box.’ They said,...
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